Privacy Policy

1. Introduction

Concrete Solutions 2027 ("the Conference", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you register for or attend the 10th International Conference on Concrete Repair, held at LightHouse Golf & Spa Resort, Balchik, Bulgaria from 28-30 September 2027.

By registering for the Conference or using our website, you consent to the collection and use of your information in accordance with this policy.

2. Information We Collect

We may collect and process the following categories of personal information:

2.1 Registration Information

• Full name, title, and professional affiliation
• Contact details (email address, phone number, postal address)
• Dietary requirements and accessibility needs
• Payment information (processed securely through third-party providers)
• Student status documentation (for student registrations)

2.2 Paper Submission Information

• Author names and affiliations
• Paper abstracts and full manuscripts
• Correspondence related to peer review

2.3 Website Usage Information

• IP address and browser type
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing your conference registration and payment
• Communicating important conference updates and logistics
• Managing paper submissions and the peer review process
• Publishing accepted papers in MATEC Web of Conferences
• Creating delegate badges and conference materials
• Arranging accommodation and travel assistance upon request
• Issuing visa invitation letters where required
• Providing certificates of attendance and presentation
• Improving our conference services and website
• Complying with legal obligations

4. Paper Publication

Accepted papers will be published in a dedicated issue of MATEC Web of Conferences. By submitting a paper, authors agree that:

• Author names, affiliations, and email addresses will be published alongside the paper
• Papers will be assigned a DOI and made publicly accessible
• Papers will be indexed in relevant academic databases

5. Information Sharing

We may share your personal information with:

• Conference Organising Committee: For conference administration and logistics
• Venue (LightHouse Golf & Spa Resort): For accommodation and catering arrangements
• MATEC Web of Conferences / EDP Sciences: For paper publication
• Payment Processors: For secure payment processing
• RILEM: Our academic partner, for Best Paper Award consideration
• Sponsors: Delegate lists may be shared with sponsors (name and organisation only) unless you opt out

We will not sell your personal information to third parties for marketing purposes.

6. International Data Transfers

The Conference is held in Bulgaria, and data may be processed in the European Union and United Kingdom. We ensure appropriate safeguards are in place for any international transfers of personal data in accordance with applicable data protection laws.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including conference administration, financial record-keeping (typically 7 years), and maintaining academic records of published papers (indefinitely for published works).

8. Your Rights

Under applicable data protection laws (including GDPR), you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (subject to legal retention requirements)
• Restriction: Limit processing of your data in certain circumstances
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Where processing is based on consent

9. Photography and Recording

The Conference may be photographed and recorded for promotional and archival purposes. By attending, you consent to being photographed or recorded. If you do not wish to appear in photographs or recordings, please inform the registration desk upon arrival, and we will make reasonable efforts to accommodate your request.

10. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

11. Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic. You can control cookie settings through your browser preferences. Essential cookies required for website functionality cannot be disabled.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: